Privacy Policy
Welcome to Maidaid. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services and platform, including our website and mobile application.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal data when you use our platform:
1.1. Information You Provide
•Name, email address, phone number, and home or business address.
•Payment details for booking and transactions.
•Service preferences and booking details.
•Any additional information you provide when contacting us.
1.2. Information Automatically Collected
•Log data such as IP address, browser type, and access time.
•Usage data, including interactions with our platform.
•Cookies and similar tracking technologies.
1.3. Information from Third Parties
•We may collect data from third-party service providers such as Brilion to facilitate bookings, payments, and customer support.
2. How We Use Your Information
We use the information collected for the following purposes:
•To provide, manage, and improve our cleaning services.
•To process bookings, payments, and service requests.
•To communicate with you regarding your bookings and support requests.
•To send promotional and marketing communications (with your consent).
•To enhance security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it in the following cases:
•Service Providers: With third-party partners like Brilion, payment processors, and logistics providers to facilitate service delivery.
•Legal Compliance: When required by law or to protect our rights and users.
•Business Transfers: In case of a merger, sale, or business acquisition, your data may be transferred to new owners.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
•Access & Correction: You can request access to or correction of your personal information.
•Opt-Out: You can opt out of marketing communications anytime.
•Deletion: You can request the deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at [email protected]
6. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites, including Brilion. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with the “Last Updated” date. Continued use of our services after changes means you accept the revised policy.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [email protected]